Insurance and fees
Our therapy services are conveniently available virtually,
in the comfort of your home.
We are currently in network with:
Blue Cross Blue Sheild
Optum
United Healthcare
Cigna
Aetna
Curalinc Healthcare
BHS
Spring Health
And Many More!
Important Information
Vision of Serenity Counseling Services Inc., currently is in network with most insurance plans. We currently do not accept Medicaid. We suggest you contact your insurance provider to verify coverage prior to your first appointment, or if you have questions about your coverage, you can contact us for more information.​
If you do not have these insurances, our services are considered out of network (OON)...Meaning, you may pay for services at full rate and request reimbursement from your insurance. Reimbursement is not guaranteed and we recommend speaking with your insurance rep about OON benefits.​
how can I find out what my
insurance covers?
To find out what your insurance may cover, contact your insurance and ask if you have out-of-network mental health coverage.
It is important to specify if you are looking for individual or family therapy, since rates may differ depending on the type of service provided.
Other things you may want to ask about are:
What your deductible is
What your co-insurance payment will be
How many visits you get per year
If you need authorization for your visits
Details on how to submit a superbill
Contact us if you would like more guidance on how to figure out what your insurance will cover.
session payment
We accept payment through a HIPAA compliant payment processing software within our client portal, Simple Practice. This ensures that your financial information remains encrypted and protected. Payment for each session will be posted after each individual session. If you need an invoice, for payment please contact us.
We require a credit card on file for all clients to be able to collect payment. If you need to change or update your credit card on file, you are able to sign into the client portal, Simple Practice. We accept major credit cards and HSA (Health Savings Account) for payment. Payments are posted after each session.
what is your cancellation policy?
If you are unable to attend a session, we require a cancellation therapist at least 24 hours beforehand. While we understand that emergencies occur, it is important to remember that the scheduled time for the appointment, without cancellation notice, limits others from being able to schedule that time. We ask that you respect the boundary of the therapy staff by cancelling as soon as you can.Cancellations or no shows that are outside of the 24-hour cancellation timeframe will be charged a rate of $125.
